Terms of service

Welcome to Haven Tidy Supply. These Terms of Service establish the conditions under which you may access and use our online store, browse our product selection, and purchase merchandise through https://www.haventidysupply.org/.

The website is operated by UJ GROUP INC, located at 1075 W Sam Houston Pkwy 210, Houston, TX 77043, United States.

By accessing the website or submitting an order, you agree to comply with these terms and the policies referenced in them. Please review the terms carefully before making a purchase.

1. About Our Store

Haven Tidy Supply is an online retail store offering bedding and bedroom-comfort products, including:

  • Fitted bed sheets.

  • Decorative throw pillows.

  • Duvet covers.

  • Related bedding and home-comfort accessories where offered.

Our products are intended to help customers create a comfortable, organized, and welcoming bedroom environment.

In these terms, "we," "us," "our," and "Haven Tidy Supply" refer to UJ GROUP INC. "You," "your," and "customer" refer to any person who accesses the website or purchases from our store.

2. Eligibility and Website Use

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of our store.

You must not:

  • Use the website to conduct fraudulent or unlawful activities.

  • Submit false, misleading, or unauthorized payment information.

  • Attempt to interfere with website security or functionality.

  • Introduce malicious software, harmful code, or unauthorized scripts.

  • Attempt to access restricted systems or information.

  • Copy, scrape, or extract website content through unauthorized means.

  • Misuse promotional codes, checkout functions, or customer-service channels.

  • Use the website in a way that infringes another person's intellectual-property or privacy rights.

We may restrict access where we reasonably believe that a user has violated these terms or created a risk to our website, business, or customers.

3. Product Descriptions and Presentation

We make reasonable efforts to describe our merchandise accurately and present useful product information.

Product listings may include details about fabric, dimensions, design, color, intended use, care instructions, and other relevant characteristics.

Because bedding products are viewed on different screens and may be manufactured using different materials or production batches, minor visual variations may occur. These may result from:

  • Screen brightness and display calibration.

  • Lighting conditions in product photography.

  • Differences in fabric texture or surface finish.

  • Dyeing and printing variations.

  • Manufacturing tolerances.

For example, a duvet cover may appear slightly warmer or cooler in color on one device than another. A fitted sheet's fabric texture may also look different in photographs compared with its appearance in natural lighting.

Customers should review the product description, available size information, images, and other specifications before placing an order.

We reserve the right to correct inaccurate descriptions or technical errors. If a correction materially affects an existing order, we will address the matter in accordance with applicable law.

4. Product Sizes and Compatibility

Bedding dimensions and mattress compatibility are important purchasing considerations.

Customers are responsible for reviewing the listed product dimensions and comparing them with their intended mattress, pillow, duvet insert, or other bedding item before checkout.

A fitted sheet may not fit every mattress depth or shape. A duvet cover may not correspond to every duvet insert dimension. Decorative throw pillows may also vary in size and shape depending on the listed product specifications.

Where a listing provides measurements, those measurements should be used as the primary reference when selecting a product.

If you are uncertain about a product's size or compatibility, please contact us before ordering.

5. Product Availability

All products are offered subject to availability.

The appearance of a product on our website does not guarantee that it will remain available when an order is submitted. Inventory may change due to demand, supplier availability, or fulfillment circumstances.

If a product becomes unavailable after an order is placed, we may contact you to discuss an appropriate solution, which may include cancellation and a refund for the unavailable item.

We reserve the right to update, discontinue, or limit products where reasonably necessary, subject to applicable law and existing order obligations.

6. Prices, Currency, and Taxes

Prices displayed on the website are presented in the currency indicated at checkout.

We may revise product prices from time to time. A price change will not ordinarily affect an order that has already been accepted, except where a correction is necessary to address an obvious pricing or technical error and applicable law permits the correction.

Applicable sales taxes or other transaction charges will be displayed or calculated during checkout as required by law.

Before submitting payment, customers should review the order summary, including:

  • Product prices.

  • Selected quantities and variations.

  • Applicable discounts.

  • Shipping charges.

  • Taxes, if applicable.

  • Final amount due.

7. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products under these Terms of Service.

After an order is submitted, you may receive an automated confirmation showing that the order details have been received. An automated confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We may decline, cancel, or request additional verification for an order where reasonably necessary, including circumstances involving:

  • Suspected fraud or unauthorized payment activity.

  • Incorrect or incomplete delivery information.

  • Product unavailability.

  • Obvious pricing or listing errors.

  • Technical issues affecting the transaction.

  • Other lawful business or security reasons.

If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law.

8. Payment Terms

Customers must provide accurate payment information and use a payment method they are authorized to use.

Payments may be processed by third-party payment providers. Their authorization procedures, account requirements, and payment services may be governed by separate terms.

An order may remain pending while payment authorization is being completed or while a transaction is reviewed for security reasons.

We do not guarantee that every payment method will be available at all times.

9. Shipping and Delivery

Our shipping charges and fulfillment procedures are described in our Shipping Policy.

Our standard shipping structure is:

  • Free shipping for orders of $10.00 or more.

  • $5.99 shipping for orders below $10.00.

Unless otherwise stated at checkout, the $10.00 threshold is calculated using the merchandise subtotal before applicable taxes and shipping charges.

Delivery estimates are provided as guidance unless a specific delivery commitment is expressly stated. Actual delivery may be affected by carrier operations, weather, holidays, address accuracy, and other circumstances outside our reasonable control.

If we cannot ship an order within the applicable promised or legally required period, we will provide the notices, options, and refunds required by law.

10. Returns, Refunds, and Cancellations

Our Return and Refund Policy explains the procedures and conditions for eligible returns, damaged or defective products, incorrect deliveries, refunds, and order cancellations.

That policy forms part of these Terms of Service.

Customers should review the Return and Refund Policy before completing a purchase. Nothing in that policy or these terms is intended to remove consumer rights that cannot legally be waived.

11. Promotions and Discount Offers

From time to time, we may provide promotional codes, limited-time offers, discounts, or other special pricing.

Unless expressly stated otherwise:

  • Promotional offers are subject to the conditions displayed with the offer.

  • Codes must be entered correctly before checkout is completed.

  • Offers may be limited by product, date, quantity, or customer eligibility.

  • Discounts cannot be combined unless expressly permitted.

  • Expired or invalid codes may not be applied retroactively.

We reserve the right to correct promotional errors and address suspected misuse, subject to applicable law.

12. Product Care and Customer Responsibility

Customers should follow any care instructions provided with the product or in its listing.

For bedding products, reasonable care may include:

  • Checking washing instructions before cleaning.

  • Using suitable washing temperatures and detergents.

  • Avoiding cleaning methods that may damage fabric or decorative details.

  • Ensuring products are completely dry before storage.

  • Storing bedding in a clean, dry environment.

  • Avoiding excessive heat or harsh treatment where unsuitable for the material.

We are not responsible for damage caused by misuse, improper cleaning, unauthorized alteration, or failure to follow applicable care instructions, except where applicable law provides otherwise.

13. Intellectual Property Rights

All original website content, including text, graphics, logos, photographs, illustrations, product descriptions, page layouts, and other materials, is owned by or licensed to UJ GROUP INC or the relevant rights holders.

Such materials are protected by applicable intellectual-property laws.

You may browse and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from protected materials without prior written permission, except where permitted by law.

Third-party names, logos, and trademarks remain the property of their respective owners.

14. Customer Feedback and Communications

If you submit comments, suggestions, reviews, or other feedback, you are responsible for ensuring that the content is lawful and does not violate another person's rights.

You must not submit material that is fraudulent, defamatory, threatening, abusive, discriminatory, or otherwise unlawful.

Where you voluntarily provide general suggestions or feedback, you grant us permission to use that material for reasonable business-improvement purposes without compensation, unless prohibited by law or otherwise agreed in writing.

Personal information included in your communications will be handled according to our Privacy Policy.

15. Third-Party Services

Our store may rely on external services for payment processing, shipping, website hosting, analytics, fraud prevention, and other operational functions.

Your interaction with those services may be governed by their own terms and privacy policies.

We do not control every aspect of independent third-party services. However, nothing in this provision excludes any responsibility we may have for services or obligations that we control or are legally responsible for.

16. Website Availability and Maintenance

We aim to keep our website accessible and functioning properly. However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, updates, hosting interruptions, technical problems, security events, or other circumstances beyond our reasonable control.

We may modify or temporarily suspend certain website features where reasonably necessary, subject to applicable legal obligations and existing customer transactions.

17. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis.

We do not guarantee that every website feature will always operate without interruption, error, or compatibility issues.

This disclaimer does not exclude any express product commitment, applicable warranty, or consumer right that cannot legally be excluded or limited.

18. Limitation of Liability

To the maximum extent permitted by applicable law, UJ GROUP INC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from a user's unauthorized or improper use of the website.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, these terms do not remove any mandatory rights or remedies relating to products, payments, delivery, refunds, or other consumer transactions.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of the website, material breach of these terms, or infringement of another person's rights.

This provision does not require you to indemnify us for losses caused by our own conduct where applicable law does not permit such a requirement.

20. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles that would require the application of another jurisdiction's laws.

Where legally permitted, disputes arising from the use of this website or purchases made through it may be brought before the competent courts located in Texas.

Nothing in this section prevents a consumer from exercising a mandatory right to bring a claim in another forum where applicable law provides that right.

21. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, website features, business operations, or legal obligations.

The revised version will be published on this page with an updated effective date. Continued use of the website after an update becomes effective constitutes acceptance of the revised terms to the extent permitted by law.

22. Contact Information

For questions about these Terms of Service, an order, or website use, please contact:

Haven Tidy Supply
UJ GROUP INC
1075 W Sam Houston Pkwy 210
Houston, TX 77043
United States
Email: [email protected]
Contact Person: Jason David Hemstreet